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Patients' new touch on Healthcare - SUSTAINS Final Workshop @ Open Days 2014

Thursday, 9 October 2014, 09:00 - 10:45 h, Open Days Workshop 09A02 at THON EU Hotel, Rue de la Loi 75, Brussels

Download Workshop (09:00 -10:45) Programme[.PDF]


Interactive access to information and services is instrumental to get a "new touch on Healthcare", i.e. to enable patients for a more active role in health issues. Inspired also by Digital Agenda for Europe Key Action 13, many regions have enabled online interaction with healthcare services, including online access to Electronic Health Records (EHR). Our partners provide their citizens/patients with a mature orchestration of meaningful eHealth services. Joining forces with user and professional associations, we share an open debate on the lessons learned. We hope we have encouraged other EU regions to foster their use of innovative and interactive healthcare services. Lessons learned from 10+ years of services to the general public were presented to trigger a fruitful debate with European stakeholders.


  • 09:00 - 09:20 h
    SUSTAINS - Patients' new touch on Healthcare
    Benny Eklund, Uppsala County, SUSTAINS Co-ordinator
    Raniero Chelli, SUSTAINS Operational Coordinator - HIM SA, Brussels
  • 09:20 - 09:35 h
    Lessons learned on patients' access to their health data
    Heli Laarmann, Project Manager, E-TERVIS, Estonian eHealth Foundation, Estonia
  • 09:35 - 09:50 h
    Lessons learned on online dialogue with health care providers
    Katja Rääpysjärvi, Eksote - South Karelia Health and Social Care, Finland
  • 09:50 - 10:05 h
    Who benefits from interactive healthcare?
    Walter Atzori, European Patients Forum, Brussels, Belgium
  • 10:05 - 10:45 h
    Panel and Open Debate with the Audience: Shaping the future of interactive healthcare: Voices from other regions and stakeholders
    Moderator: Benny Eklund, Uppsala County, SUSTAINS Co-ordinator
    Speakers and Additional Panellists:
    Guido Iaccarino, Campania EIP on AHA Ref. & Site Federico II University Hospital, Naples
    Felix Rubial Bernárdez, SERGAS (Galician Healthcare Service), Santiago de Compostela,
    Ana Carriazo, PALANTE Coordinator - Servicio Andaluz de Salud; Seville, Spain

Download Workshop (09:00 -10:45) Programme[.PDF]

Download SUSTAINS Seminars (on invitation) Agenda[.PDF]


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